Take a break or work without internet

Park first. In navigation, switch the status to Rest to pause. If the phone has no internet, you can still work on a route already on the phone.

Where to find it: navigation › status › Rest.

Step 1: Pause for a break

Park. Switch the status to Rest. This pauses navigation. It does not finish a stop or count as leave.

On the screenshot, 1 and 2 match the list below.

1. You are currently taking a break... – navigation and location sharing are paused.
2. Continue – tap when you are ready. Navigation starts again. Check the next stop before you drive.

Step 2: See when there is no internet

A slash through the Wi-Fi icon at the top of Home means there is no internet.

On the screenshot, 1 is the Wi-Fi icon.

• A route already on the phone still works.
• New routes, route updates, changing stop order, and reporting exceptions need internet.
• You can remove an order. Changing stop order at the same time will not save. Check the route when internet returns.

Step 3: Upload when internet returns

If you see No Internet, tap Retry after you reconnect.

On the screenshot, 1 is the offline sentence. Retry has no number.

• Tap Retry.
• Do not log out, uninstall the app, or clear app data while scans or proof may still be waiting.

First sign-in, registration, leave and profile need a connection. Keep the app open after you reconnect so uploads can finish.

More on this screen: Upload failed or no internet.

warning

Do not log out, uninstall the app, or clear app data while scans, proof, or completion data may still be waiting to upload.

You'll know it worked when

After a break, Continue puts you back in Running. After you reconnect, the slash leaves the Wi-Fi icon and waiting uploads finish.

Next steps

• Reorder Stops
• Upload failed or no internet
• Complete a stop and route