Register a Driver

Add a new driver to your fleet, from their mobile number to their first shift.

Where to find it: Fleets › your fleet › Drivers › Register Driver.

What you need

The driver's mobile number, email, licence, vehicle photos, and insurance. A Warehouse for their home base.

Step 1: Verify phone and email

Click Register Driver. The first screen is Preparation. Verify the driver's phone and email before the rest of the form unlocks.

Each verification holds for 30 minutes. If it lapses, the panel reads Your verification expired after 30 minutes. Please verify again before submitting.

Step 2: Upload documents

Open Documents. Add the licence (Front and Back), a Vehicle Photo, the Registration Document (REGO), and insurance. Each file is saved as soon as you add it and shows Valid when it is accepted.

Under Vehicle Registration, add Vehicle Inspection Photo 1 and Vehicle Inspection Photo 2 as well.

For insurance you need at least one of Third Party, CTP or Comprehensive.

The step opens with the line Save time with document auto-fill. Beside it, Learn more opens the Privacy Policy.

Auto-fill starts on. The Documents step in the bar at the top shows Auto-Fill, and the footer offers Enter details manually.

Click Enter details manually to turn it off. The chip then reads Manual Input, and the footer offers Use document auto-fill to turn it back on.

With auto-fill on, the licence, the Registration Document (REGO) and each insurance document fill in their own details. A message headed Details auto-filled from your document names what it read. It fills only fields you have left empty. The vehicle photos and the two inspection photos are kept as evidence and fill in nothing.

You check the filled values on step 4.

Step 3: Personal information

Open Personal Information. Fill legal name, date of birth, and home address. Pick a home Warehouse.

Step 4: Licence, vehicle, insurance

Walk Driver's Licence, Vehicle Details, then Insurance Documents. Some fields are already filled in from the documents you added – check those, and type the rest from the cards.

Driver's Licence takes Driver Licence Number and Licence Expiry from the licence you uploaded. Enter the number exactly as printed.

Licence Expiry opens a calendar. Dates are shown as YYYY-MM-DD.

Today and every past date are greyed out on that calendar. The earliest expiry you can pick is tomorrow.

Vehicle Details takes its fields from the registration document. REGO Valid Until is the same kind of calendar as Licence Expiry, with the same rule.

Insurance Documents holds the CTP and any other cover. Each cover takes Policy Number, Expiry Date and Coverage Scope (Optional).

The three groups are Third Party, CTP (Compulsory Third Party) and Comprehensive. Fill the ones whose document you added on step 2.

Expiry Date is a calendar too, and it will not take today or a past date.

Step 5: Review and submit

Open Review. Check every section – the page is longer than the screen, so scroll to the end.

If a field is empty, a status badge appears in its place. The four badges you may see:

Badge	Colour · meaning	Blocks submit?	What to do
Missing — required	Red · required field left blank	Yes	Click the pencil on that section and fill it in
Not provided	Grey · optional field left blank	No	Fill it in if useful, otherwise submit as is
Won't be submitted	Grey · a prerequisite is missing	Field is not sent	Rest the pointer on the badge for the reason, then fill the prerequisite
Not sent to API	Grey · kept on the record only	No	Normal – this detail stays local by design

Each section header carries an edit icon that takes you back to that step.

Certify and submit

Scroll to the bottom of the Review step and do these three things in order:

1. Tick the certify checkbox – confirms the information is accurate and agrees to the Terms of Service and Privacy Policy. Guardrail: Submit Registration stays greyed out until this is ticked; the button only turns active blue once the box is checked.
2. Read the linked policies – Terms of Service and Privacy Policy are links; click either to review the full text before you confirm.
3. Click Submit Registration – once the button turns blue, click it to finalise the driver's record.

You'll know it worked when

Driver registration submitted appears at the top of the screen, and the new driver's record opens.

Next steps

• Review Driver Applications
• View and Manage a Driver
• Complete your first run