Logging in

Sign in to the Sendit Go Carrier Console with your phone number and a one-time code Sendit Go texts to your phone.

Where to find it: your fleet's sign-in link, opened in a browser. The card in the centre carries the Sendit Go logo and a Send Verification Code button.

Before you start

Confirm the following before you sign in:

• The phone number registered with your fleet.
• The phone can receive text messages now (Sendit Go sends a 6-digit code to it).
• The Sendit Go Carrier Console URL for your fleet, opened in a browser.

If you do not have the phone number or the URL yet, ask your fleet administrator.

Step 1: Enter your phone number

1. Click the country-code dropdown on the left and choose +61 (AU) for Australia or +886 (TW) for Taiwan.
2. In the phone number field on the right, type your mobile number. Spaces or no spaces – any format works.
3. Click Send Verification Code. The button shows a loading spinner, and a 6-digit code arrives by text in a moment.

Changing your phone number

Change your number any time before you enter the code: type the correct one and click Send Verification Code again. For 60 seconds after each request the button is dimmed and will not send, and a countdown under it shows how long is left. Wait for the countdown to finish, then send again.

Step 2: Enter the verification code

1. After you click Send Verification Code, the card shows the prompt Enter the 6-digit code we sent to your phone at the top.
2. Starting from the first cell, type the digits from your text one at a time; or paste the whole 6-digit code into the first cell to fill every cell at once.
3. The six cells on this picture are empty. A completed sign-in, and the landing on Action, are not shown here.

On the screenshot, 1 is Resend code and 2 is Wrong number? Change it.

Resend the code

If no text arrives, click Resend code. The cells clear and a fresh code arrives by text in a moment.

Resend code sends a new code only once 60 seconds have passed since your last request. Click it sooner and the cells clear, but no code goes out – wait out the minute, then click it again.

Change your phone number

If you typed the wrong number in Step 1:

1. Click Wrong number? Change it to go back to the phone screen.
2. Pick a different country code, or type a different number.
3. Click Send Verification Code again.

Step 3: Switch language and dark mode

The top-right corner of the login card has two icon buttons, matching 1 and 2 below:

1. Switch Language – the globe icon shows the language it will switch you to: 中 while you are reading English, EN while you are reading Traditional Chinese. Click it to swap. Your choice is remembered the next time you log in.
2. Switch to Dark / Light Mode – the sun or moon icon switches between light and dark. Your choice is saved and applies across the whole Sendit Go Carrier Console once you log in.

After you sign in you land on your home page. Your role and permissions decide which menus appear there. To set your own details up the first time, see Manage your profile and settings.

You'll know it worked when

The code cells are empty on these pictures. A completed sign-in is not shown.

Next steps

• See what your home page shows → See the Action map
• Get one win now → Assign orders on the Sendit Go Carrier Console
• Learn why a menu is missing → What you can see