Reports and Insight
What to do when Insight is empty, or a report you expected is missing.
I can't find Revenue Report, Driver KPI or Daily Report
The performance view in the left menu is Insight, and it's the one fleets mainly use; see View Driver Performance.
Revenue Report, Driver KPI and Daily Report are separate screens. They only appear if your fleet has them turned on and your role has the matching permission. If you need one, ask your fleet's system admin.
Insight has no data
Try these in order:
- Check the date range. Insight follows the Day, Week or Month range you pick, so last week won't show today's deliveries.
- Check the fleet. The fleet picker at the top right shows one fleet at a time, so the wrong fleet can look empty.
- Check the data exists. It only counts completed deliveries, so a period with no deliveries shows nothing.
- Give it a few minutes. If a delivery has only just finished, the figures may take a moment to update.